All of our products are crafted from solid brass, not just coated or plated. This ensures a genuine, high-quality brass look and feel that naturally ages beautifully over time.

We ship mainly from our warehouse in the United States for North American clients, or directly from our workshop in Marrakesh, Morocco, depending on product availability and destination.

Yes, our products are suitable for outdoor use. Made from solid unlacquered brass or copper, they are designed to naturally withstand weather and environmental elements over time.

Yes, all of our products are made from pure, lead-free brass, ensuring both safety and long-lasting quality for your home.

Yes, both the wall-mounted faucets and showers come complete with the rough-in valve and all necessary installation components.

To receive your trade discount, simply email your trade account details to us at contact@nordbrass.com

Yes, all of our products include a 5-year warranty covering any manufacturing defects. You can shop with confidence knowing we're here to support you. If you experience any issues, simply contact us and we’ll promptly provide any necessary replacement parts.

Yes, we offer a 30-day return and exchange policy. If you're not satisfied with your purchase, please reach out to us within the return period, and we'll guide you through the process to return or exchange your item.